Registration is open for the City's De-escalation Training Sessions (Level 1 and Level 2) scheduled from April 21 through to June, 22, 2022.  

De-Escalation Training for Street-Front Retailers

The City of Toronto is now offering De-Escalation Training Sessions for Street-Front Retailers.  The sessions are geared to managers or employees who interact with the general public regularly and would like to learn strategies and skills for communicating with individuals who may be street involved or displaying agitated behaviours.  Training is facilitated by the Downtown Yonge BIA and a mental health educator.  Registration is free and all sessions are on-line. 

RSVP at https://www.eventbrite.ca/o/city-of-toronto-economic-development-amp-culture-30949674731

If you decide to register please click the link above and then scroll down to find the various sessions, dates and times.

Thanks,

Susan